Should I leave this critical Zoom meeting to calm a toddler tantrum? How long has it been since I last talked to someone face to face? How will I cope on this much money? These are just some of the concerns people have faced since COVID-19 began ravaging our bodies, our freedoms and our finances. […]
Going into lockdown was hard for many businesses; opening up is going to be even harder. Millions of people will return to their workplaces over the coming weeks, and they will find them changed places. The demands of social distancing pose significant practical considerations, and it’s vital that employers help their people navigate their way […]
Read More… from Bringing Your People Back – how to re-onboard after the lockdown
There are so many issues organisations need to address as we move from the COVID crisis to adaptation and then legacy phases, that some fundamental topics have probably been overlooked. Providing clear guidelines to employees on how to behave in the new remote-working reality is probably one of them. Videoconferencing is new to most of […]
Read More… from Bullying and microaggressions in the virtual world
This crisis has seen – and allowed time for – a long discussion about the kind of world we’ll emerge into. More fear or more trust? Fragmentation or community? Economic hardship or fairness? These themes are being considered – and experienced – in organisations too. Things like virtual working and furloughed job sharing are making […]
Criminals have spotted this weakness. The FBI has reported a fourfold increase in cybercrime, with complaints up from 1,000 to 4,000 a day. In the UK, Ciaran Martin, chief executive officer of the National Cyber Security Centre, has said: “Technology is helping us cope with the coronavirus crisis and will play a role helping us […]
Read More… from Creating a positive culture around Coronavirus — Cyber security
Earlier this year, we were joined by Mark Earls to gain some foresight on the workplace at our latest blue goose briefing. So what did we learn from gazing into the future? Data privacy The future of data security faces new threats at an ever-increasing rate. With technology constantly in a state of flux, it’s […]
Nearly eight years ago Eric Ries released The Lean Startup – now considered the blueprint for how businesses can succeed by failing fast and smartly. A fair amount of the thinking wasn’t new. Ries cites Toyota, not always associated with radical innovation, throughout the book. Yet when I read it as a junior internal communications […]
A good friend of mine recently bought in his five year-old daughter an oboe, and signed her up to a year’s one to one tuition. He wants her to learn an instrument, convinced it will lead to a more a fuller life with greater opportunity, and instil a bit of discipline at the same time. […]
Read More… from Leading from the front means playing a good game, not just talking one.
Businesses with powerful external brands are often of the opinion that preserving that brand’s look and feel, in all environments, is essential to its integrity and success. I beg to differ. The requirements of a brand internally differ fairly dramatically from their requirements externally. In the way that we wouldn’t choose an estate car to […]
Read More… from Internal identity: Consistency vs. coherence?
I was recently given a glowing report of life at one of the major supermarket chains by a budding communications professional, following her experience of working on a graduate programme. She didn’t have a bad word to say about them, and would, given the right opportunity, go back there at the drop of a hat. […]
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